Purpose of Our Privacy Guidelines
At our company, we are committed to maintaining high ethical standards in our data management practices. Our governance policies ensure careful consideration of consent and bias, particularly in relation to data analysis and predictive analytics. We adhere to stringent international privacy laws and are dedicated to upholding the principles outlined in the Data Privacy Framework, which includes Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse. We encourage you to learn more about our data use policies and our commitment to protecting your personally identifiable information.
Details We Collect Directly
We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
- The use of inquiry and registration forms.
- The purchase process when you buy any of our products or services.
- The provision of your details to us either online or offline.
- The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
- Name
- Job title
- Company/Organization name
- Home, shipping and billing addresses, phone and fax number
- Mobile telephone number
- Email address
- IP address and browser information
- Payment details such as credit card information
- Customer usage data for reporting purposes
- Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.
Practical Applications of Your Data
- To send enquiry responses, promotions, or other correspondence.
- To pass your contact details onto the service provider so that they can respond to you directly. Your details will not be passed to anyone else without your permission.
- For research purposes.
- To contact you in response to any feedback you sent.
- To send marketing communications where your permission has been granted, or when permitted by law.
- To respond to your queries and to resolve complaints
- To personalise website services (for example, so you can sign in), remembering your settings, displaying personalised advertising as well as measuring advert effectiveness, recognising you when you sign in on different devices and tailoring marketing communications based on user preferences.
- To carry out marketing analysis, for example analysis of usage on the website to better understand user interests and preferences, and to improve marketing by making it more relevant to these interests and preferences.
- To improve marketing communications, bulletins are analysed to measure the effectiveness of links and usage of links; information of these bulletins by users.
- To sell advertising space on the website. company is funded by advertising.
- For statistical purposes such as analysing the performance of the website and to understand how visitors use them.
- For security and fraud prevention, and to ensure that the website is safe and secure and used in line with terms of use.
- To comply with applicable laws and regulations.
Third-party Digital Policies
We share user data, including email addresses, with other data processors for the purpose of providing targeted advertising. However, for users with Premium membership through an organization, your information will not be used for advertising purposes. We use analytical tools that might access personal data, such as IP addresses, for business purposes.
Information Security Policy
We will adopt measures to protect personal data through the application of reasonable security measures appropriate to the sector against loss or theft, as well as unauthorized access, disclosure, copying, improper use or modification thereof. Your personal data is password protected and, except in the cases provided in the Privacy Policy, only you and we can view them. You agree to preserve the confidentiality of your password (s) and not to disclose it to anyone else or allow it to be disclosed.
Organization will limit access to your personal information to those employees who, according to the reasonable criteria of Organization, require access to said information to provide you with products or to provide you with the Service, or in order to perform its functions.
Organization has implemented security, physical, electronic and logical measures and procedures, in accordance with the legislation on the protection of personal information. However, you must bear in mind that the security of data transmissions on the internet can not be guaranteed 100%. Therefore, Organization can not guarantee the security of any information you send us. Specifically, access to and use of the Service is solely at your own risk and you will be responsible for restricting access to your computer and ensuring that it is completely free of all types of malicious code, spyware, viruses, Trojans, etc., that can track the data you enter in the Service, including the email address and payment information. We do not assume any responsibility for the losses or damages derived from the breach of this paragraph by the user.
External Site References
Our websites contain links to and from various third-party websites. If you follow a link to any of these websites, please note that these websites may have their own privacy statements. We do not accept any responsibility or liability for policies of third-party websites; please check these policies before you submit any personal information to third party websites.
Additional Protocols
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share your information with trusted service providers who assist us in operating our website and providing services to you. We will also disclose your information if required by law.
International Legal Standards for Privacy
To the extent applicable under local law, if you want to exercise any of the rights described above or are dissatisfied with the way we have used your information, you should contact us. Also, if you are not satisfied with our response, where applicable you may have the right to complain to or seek advice from your national data protection authority.
Depending on the circumstances and the nature of your request it may not be possible for us to do what you have asked, such as where there is a statutory or contractual requirement for us to process your personal information and it would not be possible to fulfill our legal obligations if we were to stop. Additionally, to protect the personal information we hold, we may also request further information from you to verify your identify when exercising these rights, to help locate your personal data, or to clarify your request. Where you have consented to the processing, and where applicable under local law, you can withdraw your consent at any time by emailing to us.